Calendar Club also offers exciting opportunities to manage our seasonal retail concept stores. These stores include Calendar Club, Day by Day Calendars, Go! Calendars, Go! Games, and Go! Toys & Games . The Store Manager is a seasonal, full-time, salaried position – and it is a great opportunity for motivated managers to direct all aspects of a store during the busiest, most exciting time in retail: the holiday season!

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Responsibilities of a Store Manager

Your principal responsibility as manager is to oversee and take care of all the day-to-day processes in the store. The following are the primary responsibilities for a Store Manager:

• Interviewing and hiring staff for store opening, closing, and daily operations.
• Build the store out, including accepting initial shipments, assembling fixtures, and merchandising products.
• Managing daily and weekly duties, including following opening/closing procedures; completing weekly employee schedules and timesheets; receiving shipments; making daily bank deposits; and maintaining an impeccable store appearance.
• Adhering to Mall guidelines, helping to nurture and continue the ongoing positive relationship that Calendar Club has developed with the Mall.
• Promoting and offering outstanding customer service, and training staff on those standards.
• Communicating regularly with company headquarters about any issues, problems, and opportunities. We also expect all store managers to abide by our policies and procedures, as well as positively represent the Calendar Club name and brand.

Ready to get started? If you would like to know more about Calendar Club and the opportunity to become a Store Manager, please complete our online application at www.calendarclub.com. A member of our internal team will contact you as soon as possible.

In the meantime, if you have any questions about the application or the opportunity, please feel free to contact our recruiting team. We look forward to partnering with you!

• General Recruiting Application Line 888-422-5637 ext 119 or 127
• Recruiting Email opportunities@calendarclub.com
• Donna Jeffres, Recruiting Manager 888-422-5637 ext 107

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who are srv and calendar club?

SRV (Specialty Retail Ventures), a wholly owned subsidiary of Calendar Holdings, LLC, offers the opportunity to operate the most exciting seasonal retail concept stores in the United States. All of our stores feature a merchandise mix of maximum quality, selection and value – including Calendar Club; Go! Calendars; Day-by-Day Calendar Co.; Go! Games; and Go! Toys and Games.

Calendar Club was formed in 1993, and our stores offer “The Best Selection of Calendars in the Known Universe.” Go! Games carries board games, brainteasers, puzzlers, and puzzles. Go! Toys offers high quality toys that are durable, educational, and fun – including everything from activity kits, dolls, action figures, and all of the classics. We also have many stores that combine our concepts.

And remember that when we say “our store,” we're really talking about your store. That's what makes the concept so exciting – entrepreneurs operate all of our stores, and they’re people like you who profit from running their own businesses.

Will I be the store owner or manager?

If selected, you will be the Store Manager, which is a seasonal, full-time, salaried position. Stores are generally open from October through mid-January, and you will receive a salary, plus commission, with bonus potential. Your primary responsibility as store manager is to oversee and take care of day-to-day store operations and processes. You will work in the store, hire and train employees, complete employee timesheets and schedules, manage inventory, make bank deposits, and provide good customer service – essentially everything that’s required to be a successful retailer.

Do I need to have retail experience?

As the Store Manager, retail management experience is highly preferred, but isn’t required. Store Managers do, however, need to possess good common sense, an outgoing personality, great customer service skills, and the willingness to work hard from day one.

How do I actually learn the business? What training and support do I receive before and during the season?

We provide you with everything you need to manage a successful SRV Concept store. Though we are be based at our Austin, Texas headquarters, but make sure to set you up for success and give you the training and 24-hour support you need – just as if we are working alongside you at your store. We provide the following materials and resources to help you not only learn and understand the Seasonal Retail business, but also the Calendar Club products, concepts, and proven methodologies:

Store Manual: Everything you've ever wanted to know about Calendar Club is spelled out in a detailed, easy-to-follow Store Manual. The information in the manual will give you everything you need to know to successfully run and manage your store.

Set Up Guide: The Setup Guide gives you easy-to-follow step-by-step instructions and pictures on how to build your store.

Plan-O-Gram: The Plan-O-Gram shows you step-by-step instructions and pictures on how to best merchandise your store for success.

Calendar Club Trainer’s Manual: The Trainer’s Manual gives store managers 10 Mini Sales & Service Lessons that you can take back and use at your store.

SRV Exchange: The SRV Exchange website (www.srvexchange.com) is an invaluable online link that allows Store Managers to monitor daily store activities. It is a 24/7 valuable online tool to help Managers check daily sales, inventory, shipments, and more.

Internal Support Team: We give all of our valued Store Managers 24-hour support from our corporate offices in Austin. We have the internal support team to help you every step of the way, any time of the day – offering constant communication and support from all departments at our corporate office. All managers are also assigned their own Store Operations Representative as your individual contact and voice at Calendar Club.

When does the store open? When does the store close?

Every location has its own store open and close date. Our CEO and Real Estate team carefully choose these dates based on several factors, such as previous sales, store location, and expected earning potential. Store open and close dates can range from as early as September to as late as February, but they are generally open in October and close in January.

How and when do I get paid?

As a full-time salaried employee of SRV, your compensation is based upon a weekly rate, plus the commission you receive from store sales. Your paycheck will be mailed to the store every two weeks, and your commission will be added to your base salary. You are also eligible for a completion bonus, which you will receive after Reconciliation.

How am I assigned a Store?

Our Real Estate team works year-round to secure great locations in some of the most successful malls in the country. They take care of the lease agreements, contracts, and rent. If you're selected as a Store Manager, your store will be in one of these locations.

Where do the store fixtures and product come from? How do they arrive?

At the appropriate time, we'll ship your fixtures, supplies, opening product inventory, and cash register to your store in one large initial shipment. Once you’re notified that your shipment is ready to send and an open date is set, you’ll schedule the initial shipment. All of the store products and fixtures arrive directly from our warehouses in Austin, Texas.

How do we ring up the product and keep track of sales?

We provide you with a cash register that is directly connected to our computer system. The cash register has a barcode reader so that you can easily ring up sales. It also processes cash, check and credit card transactions; automatically calculates sales tax; and runs cash register reports at the end of the day. You can track every transaction at www.srvexchange.com, so you’ll be able to monitor your store, employees, and oversee each day’s transactions.

Am I responsible for inventory?

Yes, you are responsible for shrinkage and inventory, but you have a lot of help, namely your cash register. At the beginning of the season, we'll ship you a select mix of product. Each evening when you close out, the cash register tells us which and how many products you sold that day. From that data, we'll replenish your sold-out inventory. We also have a dedicated website to help you manage your inventory and make customer requests.

Where do I sign up?

The first step is to complete our application online. We will review your application and, if you meet the standard criteria and we have a store available in your area, an SRV representative will contact you about next steps.

Questions?

General Application Line, 1-888-422-5637 ext 119, ext 127

Donna Jeffres, Recruiting Manager, 512-369-6107

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Starting a new job can be overwhelming, but with our proven training methods and internal support, we will help you get started – and help you succeed. Your training will include:

• A thorough review of all the next steps with one of our Store Representatives, once you’re hired. This is generally one or two long telephone sessions.
• Several written guides to read and share with the staff you hire. They include:
  • Store Manual: All the details you need about how to run the store.
  • Setup Instructions: A step-by-step guide to building the fixtures.
  • Plan-o-grams: To help you merchandise your store.
  • Marketing Guides: To make your store more attractive and popular.
• We also provide you with the SRV Exchange, a 24/7 website with documents, instructions, access to your accounts, and any contact information you might need for support during the holiday season.

Your Store Representative will be your main contact to answer any questions you may have, both before and after your store is open. You will soon know people in each of the departments in the corporate office, but your Store Rep will generally be your primary contact and your “buddy” throughout the season. We also offer some departmental help after-hours, should you need additional support. We want to make sure you have the tools and training to succeed in your store!

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